ENGINE AR-COMPLETE 1695153 - Caterpillar

This Program can only be administeredafter a failure occurs. The decision whether to apply the Program is madeby the dealer. When reporting the repair, use "PS51075" as the Part numberand "7755" as the Group Number. Use "96" as the Warranty Claim DescriptionCode and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replacesthe January 20, 2006 Service Letter. Changes have been made to the AffectedProduct.TERMINATION DATE
January 31, 2008PROBLEM
The stick may crack and fail on certain320C L, 322C L, and 325C L Excavators that are equipped for long reachconfiguration. The stick may fail due to the line relief valve pressuresetting for the stick cylinder and bucket cylinder not being adjusted correctlyduring assembly.AFFECTED PRODUCT
Model Identification Number
*****************Group 1*****************
320C PAB316, 317, 395, 547, 781, 1182, 1298, 1321,1322, 1337, 1338, 1354, 1355, 1583, 1677, 1678, 1700, 1986, 2005, 2182,2422, 2423, 2837, 2838, 3191, 3193, 3230, 3231, 3270, 3271, 3301, 3302,3345, 3346, 3379, 3380, 3397, 3400, 3446, 3501, 3521, 3549, 3550, 3580,4051, 4074, 4075, 4243, 4307, 4308, 4344, 4497, 4532, 4570, 4572, 4656,4843, 4857, 4872, 4875
320CL ANB3087, 3184, 3346, 3483, 3484, 3585, 3723,3761, 3764, 3765, 3840, 3857, 3858, 3952, 3953, 3957, 4102, 4103, 4123,4124
*****************Group 2*****************
322C FED184, 210, 211, 261
*****************Group 3*****************
320C GLA290, 313, 329, 397, 423, 618, 848, 1021,1070, 1098, 1099, 1201, 1330, 1358, 1375, 1409, 1498, 1555, 1807, 1900,2043, 2045
320CL BDE422, 432, 512, 555
*****************Group 4*****************
325CL CRB355, 363, 397, 461, 478, 512, 518, 548,556, 582, 611, 617, 636, 639, 725, 1240, 1548PARTS NEEDED
Qty
Part Number
Description
******************Group 1******************
1 2373106 STICK AS-BRG
******************Group 2******************
1 2373111 STICK AS-BRG
******************Group 3******************
1 2088526 STICK AS-BRG
******************Group 4******************
1 2182523 STICK AS & BACTION REQUIRED
For all machines
If the stick is cracked, replace the stick witha new stick of the same part number. Refer to the Disassembly and AssemblyManual for your machine for the remove and install procedure.Group 1 (320C DC AKA)
Refer to Disassembly and Assembly Manual,RENR3826.Group 2 (322C DC AKA)
Refer to Disassembly and Assembly Manual,RENR3843.Group 3 (320C DC GOS)
Refer to Disassembly and Assembly Manual,RENR3826.Group 4 (325C DC GOS)
Refer to Disassembly and Assembly Manual,RENR5367.SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-4000
0-24 mos 100% 10.0 0 0 0 0
4001-6000
25-36 mos 33.3% 4.0 0 0 50% 6.0
This is a 10.0?hr job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.