KIT-ENGINE OVERHAUL 3599770 - Caterpillar

PROBLEM
The existing rod of recoil spring Gp can fail on certain 324D and 324DL Excavators. If the existing rod of the recoil spring group fails, a traveling problem will occur.
AFFECTED PRODUCT
Model Identification Number
324D CJX00857-01388
JZR00575-00578, 580, 582-986, 1012-1249, 1255-1290, 1300-1318, 1339, 1345-1412, 1425-1427, 1429-1432, 1435, 1439-1440, 1453-1467
MND00161-00168
324D L DFP00837, 857-858, 897, 931, 954, 962, 1013, 1298
GPK00128-00132, 149, 151-170, 172-178, 180, 182-190, 197-198, 201, 204-205, 207, 214-216, 235, 239-243, 260-261, 267, 270, 273-287, 289-290, 292-293, 299, 305-306
JAT00218-00284
TSN00262, 264, 266-389, 460-463
PARTS NEEDED
Qty
Part Number Description
1 7I7732 NUT
1 7I7733 WASHER
1 2394374 ROD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
1. Remove the recoil spring group from the machine. Refer to RENR8646, Disassembly and Assembly, "Front Idler and Recoil Spring - Remove".
2. Disassemble the recoil spring group. Refer to RENR8646, Disassembly and Assembly, "Recoil Spring - Disassemble".
3. Replace the rod, nut, and washer with a new 239-4374 Rod, 7I-7733 Washer, and 7I-7732 Nut.
4. Reassemble the recoil spring group. Refer to RENR8646, Disassembly and Assembly, "Recoil Spring - Assemble".
5. Re-install the recoil spring group to the machine. Refer RENR8646, Disassembly and Assembly, "Front Idler and Recoil Spring - Install".
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SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-3500 hrs,
0-42 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
3501-5000 hrs,
43-60 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 10.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.