PLATE AS 1694926 - Caterpillar

COMPLETION DATE
TERMINATION DATE
29Feb2008 31Aug2008
PROBLEM
The power train software needs to be updated on certain 994F Wheel Loaders. The existing software can cause excessive pressure in the impeller clutch when the torque converter pedal is depressed and may cause brake seal leakage.
AFFECTED PRODUCT
Model Identification Number
994F 44200149-00235
PARTS NEEDED
Qty
Part Number Description
1 3117619 SFWR GP-A5000
ACTION REQUIRED
Flash the powertrain software. Complete torque converter pedal and impeller clutch calibrations. Refer to the Testing and Adjusting Manual, RENR6306, "Calibration" and perform the "TC PDL POS SNSR - CAL" and "TC IMPLR SOL - CAL" procedures that are listed under the Vital Information Management System (VIMS) section.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE POWER TRAIN SOFTWARE SOFTWARE
MODELS INVOLVED - 994F WHEEL LOADERS
Dear Caterpillar Product Owner:
The power train software needs to be updated on the products listed below. The existing software can cause excessive pressure in the impeller clutch when the torque converter pedal is depressed and may cause brake seal leakage. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 02Aug2007 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 02Aug2007 Service Letter