RETAINER 3599309 - Caterpillar

ACTION REQUIRED
Replace the cellular PL241 with a new PL641 cellular radio OR a new PL542 cellular radio.
Caterpillar Electronic Technician (ET) 2016C or newer should be used to perform any software updates.
Refer to the attached Rework Procedure.
This program supports all non-Caterpillar Products listed in Image 1 below. Use 99Z00015 as the serial number when filing the claim.
Ensure that the Machine Make, Machine Model, and Machine Serial Number are included in the Service Letter claim story. Failure to provide this information in the claim story will result in the claim getting rejected.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-50000 hrs,
0-180 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.5-hour job for Group 1
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-10000 hrs,
0-180 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.5-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
Replacing the PL241 with a PL641
1. Remove the existing PL241 (444-9619) and the existing wiring harness (472-6075). Do not remove the Antenna (443-8463) and Antenna cable (353-8773). These will be used on the new PL641 radio.
2. Install the PL641 (440-2105) and wiring harness (467-9246) per Special Instruction, REHS9111.
3. Update the firmware on the PL641 to 2017A or newer (539-5807) using the Ethernet tool (425-6889). Refer to Special Instruction, REHS9111.
4. Work with the dealer PL Administrator to ensure the device is registered and communicating.
Replacing the PL241 with a PL542
1. Remove the existing PL241 (444-9619) and the existing wiring harness (472-6075).
2. Install the PL542 (515-7080) and wiring harness per Special Instruction, M0077632.
Note: The wire harness will need to be ordered based on the product. Use Misc. Expenses to be reimbursed for the harness.
3. Work with the dealer PL Administrator to ensure the device is registered and communicating.
Ensure that the Machine Make, Machine Model, and Machine Serial Number are included in the Service Letter claim story. Failure to provide this information in the claim story will result in the claim getting rejected.