SHAFT-CONTROL 1245941 - Caterpillar

08Nov2007
U-565
D-460
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CANOPY ON CERTAIN 793D TRUCK BODIES
7258 PS51383
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS51383" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Nov2008
PROBLEM
The canopy of the 287-8700 Body installed on certain 793D Off-Highway Trucks is experiencing premature cracking at the center weld seam of the two side-to-side canopy ribs. Also, some bodies are experiencing buckling or deformation of the canopy tower side plates. If these failures occur, rework/repair of the canopy will be required.
AFFECTED PRODUCT
Model Identification Number
793 BODY AJP00218
FHD00269-00270, 294, 339, 343, 345, 347, 370, 389-392, 522-523, 525, 530-531, 564-565, 569-571, 577-578, 581, 590, 594
MEC00127, 134-137, 141-146, 151-152, 154-155
793 ULTRA AHR00203-00207, 222-225, 230-232
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
Refer to the Rework Procedure in Special Instruction REHS4401.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-15000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 46.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.